koi800 Platform Privacy Notice

This page describes what we collect when you use koi800 and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with local regulations. Our data handling follows standard encryption and access-control practices, and we do not sell your information to third parties.

We at koi800 are transparent about what data we hold and why. When you open an account, deposit via DANA, e-wallet, mobile banking, or local payment, or participate in our tournaments, we record that activity. This page outlines our collection practices, how long we retain data, and your rights regarding your information.

Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. If you have questions about how we handle your data, contact our support team through your account dashboard.

What Data We Collect on koi800

We collect information in three categories. First, we collect identity data: your name, email address, phone number, and date of birth. This information is required to open an account and comply with anti-money-laundering regulations. We verify this data against official records during account setup.

Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we record the payment method, amount, and timestamp. We do not store your full payment credentials; instead, we store a reference token that allows us to process future transactions without re-entering your details.

Third, we collect activity data. We record your slot tournament participation, live-dealer table sessions, sportsbook activity, and withdrawal requests. This data helps us settle tournaments, calculate leaderboard positions, and detect unusual account behavior. We also collect technical data: your device type, browser version, and IP address. This information helps us troubleshoot technical issues and prevent fraud.

Identity data

Name, email, phone, date of birth; required for account verification and regulatory compliance.

Payment data

Payment method, amount, timestamp; stored as reference tokens, not full credentials.

Activity data

Tournament participation, table sessions, sportsbook activity, withdrawal requests.

Technical data

Device type, browser version, IP address; used for troubleshooting and fraud detection.

How We Use Your Data

We use identity data to verify your account and comply with local regulations. We share this data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) only when necessary to process your deposit or withdrawal. We do not share your identity data with third parties for marketing or analytics.

We use payment data to process transactions and detect fraud. Our payment processors may retain this data according to their own privacy policies. We use activity data to settle tournaments, calculate leaderboard positions, and provide you with accurate account statements. We use technical data to maintain platform security and troubleshoot technical issues.

We may use aggregated, anonymized data for analytics and platform improvement. For example, we may analyze which slot titles are most popular or which payment methods are most frequently used. This aggregated data does not identify you personally and is not shared with third parties.

How Long We Keep Your Data

We retain identity data for as long as your account is active, plus a retention period after account closure to comply with regulatory requirements. This retention period varies by jurisdiction; in most cases, we retain data for five to seven years after account closure. We retain payment data according to payment-processor requirements, which typically range from three to seven years.

We retain activity data (tournament participation, table sessions, sportsbook activity) for the duration of your account and for a period after closure to support dispute resolution and regulatory audits. We retain technical data (IP address, device type) for a shorter period, typically 90 days, unless we detect suspicious activity that requires longer retention for investigation.

Third-Party Data Processors

We work with third-party processors to operate koi800. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. Our hosting provider stores our servers and databases. Our analytics provider processes aggregated, anonymized data to help us understand platform usage.

All third-party processors are contractually required to protect your data and use it only for the purposes we specify. We do not allow third parties to use your data for their own marketing or analytics. Our servers may be located outside your jurisdiction, but we apply the same security standards regardless of location.

Your Rights Regarding Your Data

You have the right to access your personal data. You can view your identity information, payment history, and activity data through your koi800 account dashboard at any time. You have the right to request corrections if your data is inaccurate. You can update your email address, phone number, and payment preferences through your account settings.

You have the right to request deletion of your data, subject to regulatory retention requirements. If you close your account, we will delete your data after the applicable retention period expires. You have the right to data portability; we can provide your data in a standard format if you request it. Contact our support team to exercise any of these rights.

Cookies and Tracking Technologies

We use cookies to maintain your login session and remember your preferences. These cookies are essential for koi800 to function; without them, you would need to log in every time you visit. We do not use cookies for tracking or advertising purposes. Our cookies expire when you log out or after a period of inactivity.

We do not use third-party tracking pixels or analytics cookies that follow you across other websites. We do not share cookie data with third parties. You can disable cookies in your browser settings, but this may prevent koi800 from functioning properly.

Contact Us About Privacy

If you have questions about how we handle your data, contact our support team through your koi800 account dashboard. We respond to privacy inquiries within five business days. If you believe we have mishandled your data, you can file a complaint with the data-protection authority in your jurisdiction.

Our privacy practices may change over time. We will notify you of material changes to this policy by email or through your account dashboard. Your continued use of koi800 after such notification constitutes your acceptance of the updated policy.

Privacy on koi800Summary

We at koi800 collect identity, payment, activity, and technical data to operate our platform and comply with regulations. We use this data only for the purposes described in this policy and do not sell it to third parties. We retain data according to regulatory requirements and apply standard encryption and access-control practices to protect it.

You have the right to access, correct, and delete your data, subject to regulatory retention requirements. Our third-party processors are contractually required to protect your data. We use cookies only for essential platform functionality and do not use tracking pixels or third-party analytics.

If you have questions about our privacy practices, contact our support team. Our services are available only where local law permits, and your use of koi800 is subject to this privacy notice and our terms and conditions.