koi800Terms of Use

These terms govern your use of koi800, our online gaming and sportsbook platform. By opening an account and depositing funds, you agree to the conditions outlined here. We at koi800 set out our commitments regarding account management, deposits and withdrawals, tournament settlement, and dispute resolution.

Our terms apply to all members accessing koi800 through any device or method. Whether you access our platform via Android app, iOS browser, or desktop, the same terms govern your activity. We reserve the right to update these terms at any time; continued use of koi800 after changes constitutes acceptance of the updated terms.

Our services are available only where local law permits. Members are responsible for verifying that access to koi800 complies with the laws of their own jurisdiction. We do not offer our services in jurisdictions where online wagering is prohibited.

Account Opening and Eligibility

When you join koi800, you provide your name, email address, phone number, and date of birth. We verify this information against applicable regulatory requirements. You must be of legal age in your jurisdiction to open an account. We do not knowingly accept accounts from individuals under the age of majority in their region.

Your account is personal and non-transferable. You are responsible for maintaining the confidentiality of your login credentials. We at koi800 are not liable for unauthorized access if you share your credentials or fail to secure your account. If you suspect unauthorized access, contact our support team immediately.

We reserve the right to refuse or close any account at our discretion. This includes accounts that violate our terms, engage in fraudulent activity, or breach applicable law. If we close your account, we will return any remaining balance to your registered payment method within our standard processing window.

Deposits and Withdrawals on koi800

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers from mobile banking, local payment, online payment, and e-wallet. Deposits are processed on standard timelines; most appear within minutes, though processing may vary by payment provider. We do not guarantee instant crediting.

Your deposited funds are held in your koi800 account balance and are available for use across all our products: slot tournaments, live-dealer tables, and sportsbook markets. You can withdraw your balance at any time through your account dashboard. Withdrawals are processed to your original payment method or an alternative method from our supported list.

We process withdrawal requests within our standard verification window. This window ensures that withdrawals comply with our account-security and anti-money-laundering protocols. We do not guarantee subject to verification; processing typically completes within business hours, but may extend during peak periods or holidays like Idul Fitri and Idul Adha.

Deposit processing

Most deposits appear within minutes; processing depends on your payment provider.

Withdrawal verification

We verify withdrawals to comply with security and regulatory requirements.

Payment methods

Eight payment channels supported; withdrawals route to your original method or an alternative.

Minimum / maximum

We do not impose fixed deposit or withdrawal limits at account level.

Tournament Settlement and Prize Distribution

Our slot tournaments operate on fixed schedules. Daily tournaments typically run 24-hour cycles; weekly tournaments span seven days. Tournament entry is free for all koi800 members. Your tournament score is calculated based on your spin volume and win frequency during the tournament window. Leaderboard positions lock at the closing time, and we calculate final rankings immediately thereafter.

Prize pools are published before each tournament opens. We distribute prizes according to final leaderboard rank. Prize payouts are credited to your koi800 account balance within hours of tournament settlement. You can withdraw your prize winnings at any time through your account dashboard.

Our sportsbook tournaments settle according to official league records. For Liga 1, Piala AFF, Champions League, and other football fixtures, settlement occurs within hours of match conclusion. For complex fixtures (extra time, penalties, VAR reviews), settlement may take longer. Our settlement team publishes status updates in your account history.

Live-Dealer Table Rules

Our live-dealer tables operate continuously with professional dealers and multi-camera feeds. Each table displays its current stake range before you join. Settlement is immediate; each hand or spin settles within seconds, and your account balance updates in real time.

We at koi800 enforce standard table rules for blackjack, roulette, baccarat, and Dragon Tiger. These rules are displayed in-game and are consistent with industry standards. If you dispute a settlement outcome, contact our support team with your session ID and transaction details.

Dispute Resolution and Support

If you have a dispute regarding a tournament settlement, live-dealer outcome, or sportsbook market, contact our support team. Provide your account details, transaction ID, and a description of the issue. Our team will investigate and respond within our standard response window.

We maintain records of all transactions, tournament leaderboards, and settlement outcomes. These records are available for review through your account dashboard. If you believe an error has occurred, we will review the evidence and make a determination based on our records and applicable rules.

We do not offer refunds for losses or unsuccessful outcomes. All gaming activity on koi800 is final once settled. Our terms do not permit reversal of settled transactions except in cases of documented system error or fraud.

Jurisdiction and Compliance

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Members are responsible for verifying that access to koi800 complies with the laws of their own jurisdiction.

We at koi800 comply with applicable anti-money-laundering and know-your-customer regulations. We collect identity information and verify payment methods to meet these requirements. Our privacy policy outlines what data we collect and how it is used. Members can review our full privacy policy before opening an account.

Members from Jakarta, Surabaya, Bandung, Medan, and Semarang participate in the same platform and tournaments. We do not restrict regional participation; all members compete on equal footing. However, we reserve the right to restrict access from specific jurisdictions if required by local law.

Limitation of Liability

We at koi800 provide our platform on an as-is basis. We do not guarantee uninterrupted service, error-free operation, or specific outcomes. We are not liable for losses resulting from system downtime, connectivity issues, or user error.

Our liability for any claim arising from your use of koi800 is limited to the amount you have deposited on our platform. We are not liable for indirect, incidental, or consequential damages.

Changes to Terms and Account Termination

We reserve the right to update these terms at any time. Continued use of koi800 after changes constitutes acceptance of the updated terms. We will notify members of material changes through our platform notifications.

We may terminate your account at our discretion if you violate these terms, engage in fraudulent activity, or breach applicable law. Upon termination, we will return any remaining balance to your registered payment method within our standard processing window.

These terms are governed by applicable law in the jurisdictions where we operate. Any disputes arising from your use of koi800 are subject to the dispute resolution process outlined above. By using koi800, you acknowledge that you have read, understood, and agree to be bound by these terms.